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The project entitled “Telecom connection system” deals with fully automated system used by the Telecom department. Telecom industry is one of the major sectors, which provides so many services to their customers such as request for a new connection, change of number, billing etc. Maintaining all these services manually is complicated process. The main objective of this project is to automate the services provided by telecom companies, by which customer can use all the services online.
The Applications module provides following services.A customer can apply for a new telephone connection by filling the form. He can request for transferring phone connection to another location. He can modify the mode of bill payment details. He can also cancel his phone connection.
Telecom management system project in java